When does the tour operate? Everyday of the year with the exception of Christmas Day ( December 25 ) , New Year’s Eve ( December 31) and New Year’s Day ( January 1). What is the pick up time? We usually pick up between 7.45 am to 8.30 am , and the specific time depends on your location. When you tell us your accommodation place you will be given the pick up time. Always allow an extra 10 minutes for the bus to arrive ….traffic! Where is the pick up point? We provide a complimentary hotel pick up ( FREE OF CHARGE) from all hotels in Sydney City Centre , Kings Cross and Darling Harbour. We can also assist with a pick up in Manly, Bondi, Bondi Junction ,Coogee and Glebe – it changes from day to day – please email for more info. What is a charter? A charter is a private tour. We currently offer charter for groups of 1 to 250 people. How do I pay? You pay on the day of the tour by cash or by credit card. We accept Visa, Mastercard and American Express ( Amex). A 2% surcharge will be charged on all credit card payments. Is the tour suitable for all ? This tour is for everyone. For young and “young in spirit”. The walks are pleasant and can be done by people of all ages and level of fitness. How to book the tour? Please fill a booking form. When do you want to travel , how many people, what is the place of accommodation. Please add as much information as you can like a contact phone number: mobile/cell. You will be asked to provide your credit card details. This is for reservation only. WE DO NOT CHARGE YOUR CARD AND YOU MAKE PAYMENT ON THE BUS BY CASH OR CARD. HOWEVER, WE WILL CHARGE THE CARD IF THERE IS A NO SHOW OR CANCELLATION OF LESSTHAN 24 HOURS. What to wear? As a general rule, you need a hat and a sun screen in summer and comfortable footwear. In winter a very good jumper/jacket and a beanie. However, it is important to remember that whilst it is cooler in winter there is more rainfall during summer time and a light rain coat and/or umbrella. Do not forget to listen to the weather forecast the day before. How about the weather? We do not cancel tours because of bad weather except in extreme conditions, below is a special note for the Blue Mountains but general applies to all tours. A wet and cool day or a day with a high cloud cover can be as rewarding as a sunny day in the Blue Mountains. The waterfalls tend to be more impressive, the wildlife is more active, it is more pleasant for bushwalking and the blue affect is even stronger! The only difficulty for sightseeing on the Blue Mountains is mist. This is very hard to predict and can even occur when it is a sunny weather forecast for Sydney !!! Does Oz Trails cancel a tour? We usually never cancel a tour. In extreme cases of a very poor weather forecast or a tragic event on the road leading to the Blue Mountains, we may reserve the right to cancel the tour. There will be no cost to you and alternative date or alternative tour operate will be offered to you. How large is the group and what vehicles do we use? We take on the trip for F.I.T’s up to 24 people in a deluxe air-conditioned mini-coach. Our buses are accredited by the RTA and the Ministry of Transport.