OzTrails Hotel and Agent Booking form
>>CONCIERGE USE ONLY<<
[BOOKING PROCESS has changed – see below]
…MUCH easier than before, with full in-line instructions on the booking form
[NOTE: any DIRECT BOOKING discounts/offers do not apply here]
These next steps are pretty logical …but READ THEM first as
a pop-up portal will obscure these instructions once you start,
and you will have to cancel the booking to get back here
- Pick a DATE from the Calendar below …booking portal will open.
- Select the number of Adults, Children, Seniors and Infants …main booking form will appear.
These next bits are IMPORTANT…
- NOTE: you MUST select “AA – Concierge Booking” from the first drop-down (“Please select your preferred pickup location”), [see diagrams to the right]
[…this tells us it’s a Concierge booking]
- NOTE: you MUST… [see diagrams to the right]
a) Tick This is a Concierge/Agent booking …the following options will appear:
b) Enter Concierge/Hotel-Staff Full Name [your Full Name]
c) Enter Concierge’s Hotel [your Hotel]
d) Select Concierge Locations [pick from the drop-down]
…pickup time is listed at the end of location
…if you’re unsure your hotel is listed, check MAP below FIRST [once you’re in
the booking portal, you will have to cancel the booking to get back here]
..and then Finally..
- Enter the Pax’s CONTACT and PAYMENT details in ‘Contact & Payment’ section
NOTES for the PAX DETAILS…
– for the phone number we need the DIRECT phone contact for the GUEST …so we can contact them during pickup and in an EMERGENCY situation during the day.
– for the email address, this is where the CONFIRMATION EMAIL is sent to.
[ie., Decide whether your Hotel Reception …OR.. direct to Passenger]
You’re ready! …pick date from Calendar to start your booking.
If you’re unsure of your pickup location, use the MAP below to find your HOTEL …OR… CLOSEST PICK-UP LOCATION
If you can find it here, then you’ll be able to find it in the Concierge Locations drop-down
[Use mouse scroll wheel to zoom in/out and left-click&hold to move the map around …click on your hotel
or the closest pickup point to see INFO for it]